What do you get

If you live in the Mansfield district we provide an all-year-round collection service for £30 per year. The garden waste bin is 240 litres but if you need additional bins, you can have up to three extra for an additional cost of £15 per bin.

The service for residents in Newark and Sherwood is £35 per year per bin. This fee is set by Newark and Sherwood District Council.

Collections are fortnightly from March to November and once a month in December, January and February.

To join the scheme  click here

Full terms and conditions can also be viewed here

Signing up and what to do next

If you’re an existing direct debit customer, you don’t need to do a thing, we’ll write to you to confirm your renewal.

The easiest way to pay is by annual Direct Debit or a one off payment by debit/credit card.

You can choose to pay by cash or cheque, to do this you will need to either print off a voucher containing a barcode or save it to your phone or device and take this with you to a Post Office or Paypoint to make your payment.

In-cab technology tells our garden waste team who has paid so there’s no need to display a sticker, but you’ll need to put your house number clearly on your brown bin.

Your collection day

Your brown bin will be emptied the same week as your blue or green bin, check your bin day online here.

Ensure your brown bin is put out by 6.30am on the day of collection and you take the bin back in by 12pm the day after.

Ensure your bin lid is down and the bin is not overloaded or contaminated. Check the list below to see what can and can’t go in your brown bin.

What can go in your brown bin

You can use your brown bin to recycle:

  • Grass cuttings
  • Hedge trimmings
  • Leaves
  • Small branches and twigs
  • Plants
  • Weeds
  • Cut flowers

Please do not put the following items in your brown bin:

  • Food and kitchen waste
  • Garden furniture
  • Treated wood
  • Soil, bricks or rocks
  • Large logs
  • Building waste

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Lost, stolen or damaged bins

Bins damaged beyond repair by the collection vehicle will be replaced free of charge. If your bin is damaged through misuse and cannot be repaired or is lost or stolen you will have to pay for a replacement. The charge is currently £26. Once payment for a replacement bin has been received it will be delivered to you within 10 working days.

To report a lost stolen or damaged bin, please use the Lost, stolen or damaged bin reporting form.

Removing your bin from the pavement

Your bin should be put out by 6.30am on the day of collection.

It should be removed from the pavement no later than 12 noon the day after collection. It is an offence to leave your bin out past this time and enforcement action may be taken if your bin is not removed.

Keeping roads clear for bin lorries

Our bin lorries sometimes have problems accessing roads due to blocked roads and poor parking.

Please be considerate when you park your car on the road. If the waste and recycling lorries cannot access the street the bins will not be emptied.

We will always aim to empty the bins and to return for the bins if we cannot access them on our first attempt. However, we cannot give a definite return date and this can cause problems for residents and our works schedule. If you have any questions, please call the council's Contact Centre on 01623 463463.

What to do if your bin has not been emptied

Your bin may be collected at any time on your scheduled collection day. Our crews start collections at 6.30am each day and your bin must be made available for collection by this time.

We will only return for brown bins if the crews have been prevented from emptying bins from a number of properties because of roadworks or parked cars. Please see our section what to do with additional waste (above) for further advice.

If you find your bin has not been emptied by 4pm on the scheduled day of collection, please let us know and we can then check the crew's report sheets to see if there were any problems. You can call our Contact Centre on 01623 463463 or email us at mdc@mansfield.gov.uk. We can confirm why there was a problem and what will happen next.

Reasons why your bin may not have been emptied could include:

  • It was not out before 6.30am on your scheduled collection day
  • The crew have reported that the bin was not out
  • Your bin contains incorrect materials (see contamination section, above) or is too heavy
  • The contents were compacted in the bin and would not empty. (In these circumstances you should free the compacted waste so that it will empty on the next collection day).
  • If the bin is a non-standard Mansfield District Council bin it may not be the right size for our bin lorries and, therefore, not compatible with the lorry's lifting equipment.

Any incorrect materials or heavy items must be removed from your bin before your next scheduled collection or we will not be able to empty it.

It should be removed from the pavement no later than 12 noon the day after collection. It is an offence to leave your bin out past this time and enforcement action may be taken if your bin is not removed.


Continue to sign up

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